CASE STUDIES
Case Study One - The Small Business Start-up
Executive Summary: Small company solves awkward hardware requirements by using Network Deployments to find compatible hardware. A digital telephony switch is installed to utilise caller line identification and increase ease of use of the phone through their PC.
A small company of no more than three people were looking to start their professional partnership. They knew they had to have a separate office with internet connectivity, with a small telephony switch. As well as sharing files, they also required large plot printers. The network design stage raised the question of how to support these all important printers on which type of hardware and on which kind of operating system. On contacting Network Deployments, a helpful secretary took details of their situation. Within the same day, a systems analyst had revised his knowledge on large print plotters and returned their call. Quickly gaining knowledge of the customer needs, the analyst arranged an on-site visit to the customer's location with a systems engineer to agree on the scope of the project.
Case Study Two - Coping With Growth
Executive Summary: Growing company realises significant office rental savings by using hot-desking. All new equipment and old data installed by Network Deployments. Employees are able to use any internet terminal and even their mobile phone to receive electronic mail.
Despite the recent downturn in the fortunes of the stock market, a small recruitment company of ten employees found themselves growing faster than anticipated. The directors knew that their ailing network was due for replacement but needed vital documents, email and other data retained. Following discussions with the experienced business systems analysts, solutions to their network and space problems were found. Utilising the latest VPN encryption and authentication methods, coupled with the newest hot-desking techniques integral in Microsoft's Network Operating Systems and Avaya's digital telephony systems, workers could be equipped to work from home. They could collect their email from any terminal connected to the Internet, and even received mail over GPRS on their mobile phone. On returning to the office, they could occupy any desk, still retain their own computer data, and direct inward dialling telephone number. The company could expand their staff by up to fifty percent, while still retaining their original office space with only ten seats. With the aid of Network Deployments, this company harnessed the potential of a new network to gain a significant cost saving on office space rental. In addition, they have the peace of mind knowing that their network is monitored by experts, avoiding excessive and unnecessary downtime.
Case Study Three - Multi-site System Migrations
Executive Summary: An expanding company looks to solve a complex multi-site migration and VPN problem. With security and upgrades being the directors' main concerns, they contacted Network Deployments. With the benefit of experience, it was possible to break down the tasks into an understandable and manageable project.
A company looking to expand its business in other parts of the country were concerned about the prospects of sharing vital information across locations. Their concerns were two-fold. Firstly, the cost of linking the two sites may be prohibitive, and secondly, that their old NT systems were vulnerable to the well published security risks.
On contacting Network Deployments, a project manager was dispatched to assess the situation. He talked with the directors to agree on a roadmap, and what they wished to see at the end of the project. Within a week, an overview plan was returned to them, breaking down the steps needed to achieve their objectives. Already, a large project seemed much more manageable.
The project manager simply allocated the tasks to the senior technicians within Network Deployments. Keeping to a strict time scale is one of the priorities, and step by step, their systems were upgraded, and connected using the latest VPN encryption and authentication algorithms.
Their business was left with two upgraded and reliable sites, linked securely, utilising the internet for cost effectiveness. Using network deployments allowed the directors to concentrate on their own internal projects to push their business forward, while allowing Network Deployments to manage and implement their Information Technology plans.